For organisations that do not wish to order via our on-line web site CM Scientific Ltd. can accept purchase orders by fax, email or telephone - please see our Contact Us page for details.
To ensure that orders can be completed efficiently and accurately please include the following information with your order:
Purchase Order Number or reference
Product Code and Description
Contact Name and Telephone number
VAT Number - for EU member countries
Minimum Order Value
CM Scientific Ltd. has a minimum order value of GBP £25.00/Euro 30.00.
Prices and Payment
All prices are in GBP £ sterling and exclude UK VAT at the appropriate rate. Euro prices are for guidance only based on today's exchange rate, all card payments will be in GBP £ sterling. Delivery charges are not included in the prices quoted, details of delivery charges are given below. We accept payment by most major credit and debit cards. Our prices are reviewed periodically.
VAT is charged at the standard UK rate on all online orders for UK and EU customers. EU customers please enter your organisations VAT number during the checkout process, once verified CM Scientific will refund the VAT portion of your paymnet back to the credit card used to make the purchase. For EU customers that do not enter a valid VAT number when placing their online order our sales department will contact you by email to request this. Once the VAT number is verified CM Scientific will refund the VAT portion of your paymnet back to the credit card used to make the purchase.
Postage and packing cost for deliveries to the UK are GBP £9.50 per order. For small parcels, delivery to most European addresses is charged at a rate of GBP £20.00 plus VAT at the appropriate UK rate. Due the fragile nature and weight of the products that we supply additional shipping charges may apply. For countries outside Europe carriage is charged at GBP £35.00. CM Scientific will confirm any additional shipping charges prior to the dispatch of any order.
For deliveries within the UK most deliveries are sent via courier (UK Mail or Fedex). A signature is required and if no one is in to receive and sign for the package, you will receive a card through the letterbox from the courier van driver with all the information that you require. On occasions products will be dispatched using 1st Class Royal Mail Recorder Delivery.
For International deliveries most deliveries are sent via Fedex Economy courier and delivery generally takes 3-4 working days from dispatch dependent on the destination country. This is a fully tracked service and a signature is required for delivery. We are unable to guarantee the delivery date for any shipment. On occasions products will be dispatched via Royal Mail International Signed or Royal Mail International Tracked (whichever is applicable to the destination country). The final delivery to the customer will be made by the countries national postage service, generally this takes around 4 to 5 days. Unless agreed with the customer in advance CM Scientific Ltd will determine the shipment method to be used.
Please note: Orders for Upchurch Scientific® products may take between 2-3 weeks to fulfil.
Our standard terms are net 30 days from invoice. An invoice will be posted once an order has been dispatched. We can accept payment by bank transfer (full details are included on our invoices) or by credit/debit card.
For new customers CM Scientific Ltd. reserves the right to ask for a satisfactory completed Credit Account Application prior to accepting any order to be invoiced.